Tel: 01992 655960  |  Email:    printmail

We specialise in lifts and can provide all the expertise you need to install new lifts or service, repair and upgrade existing lifts. When you contact us you get action. You’ll speak with a qualified professional and not just a ‘telephone customer service representative’. Our objective is to provide a fast resolution to our customer’s needs and not just a fast response.

Maintenance: Top quality service

  • 100% Service visits completed - Guaranteed
  • Service Reports sent to client central point of contact
  • Reports sent electronically within hours of visit
  • Service Report quotes issued within 2 working days
  • Continuous communication with clients at all times
  • 1 point of contact for service issues
  • Technical ability to work on ALL types and makes of lift
  • Established supply chain for fast delivery of ALL lift parts

Repairs: Quality guaranteed repairs

  • Insurance report defects quoted within 5 workings days
  • No more defects repeated again and again on insurance reports
  • A physical checklist is employed for every element of the repair, so nothing missed
  • Clients informed immediately on completion of work
  • Quoted repairs completed on time and on budget
  • All works programmed in with client’s approval

Modernisations & New Lifts: Best client solutions

  • All equipment used is open protocol
  • Principle Contractor on many projects
  • Schedule 12 of the Lift Regs, allows us to design and fit lift packages and bespoke lifts
  • Modernisations carried out on ALL makes and types of lifts

Contracts & Agreements: Contracts to suit clients requirements

  • Routine Contracts
  • Comprehensive Contracts
  • We encourage client’s KPI’s
  • Happy to work to client’s or our own SLA
  • Monthly reports to demonstrate meeting all KPI targets

Abbey Liftcare Employees: Highly experienced and customer focused

  • Professional, courteous and attentive
  • Personal service
  • Strong relationships
  • Top class service at ALL times